Effective Date: 1/30/2025
3FS Auto Solutions (“3FS,” “we,” “us,” or “our”) respects your privacy and is committed to personal information protection while safeguarding the details you share with us. This Privacy Policy outlines how we collect, use, and protect your information, including through our SMS messaging program.
1. Information We Collect
We collect information you provide directly or that is gathered automatically when you interact with our services:
Personal Information: Name, phone number, email address, vehicle details, service history.
Transactional Information: Details of services requested or performed.
SMS Interaction Data: Mobile number, time/date of messages, and content of SMS communications when you opt into our messaging program.
2. SMS Messaging Program
3FS Auto Solutions provides SMS updates regarding automotive service appointments, including appointment reminders, service status notifications, vehicle pick-up alerts, and promotions (if opted in).
Mobile Opt-In Path
You may opt in to our SMS messaging program by:
Texting [KEYWORD] to [SHORT CODE]
Checking the SMS opt-in box on our service intake form or website
Giving verbal or written consent during a service consultation or phone call
By opting in, you agree to receive recurring text messages from 3FS Auto Solutions at the mobile number you provided.
HELP Instructions
For help or information, reply HELP to any message, or contact us at [info@3FSauto.com] or call [612-902-8252].
STOP Instructions
To unsubscribe, reply STOP to any of our text messages. You will receive a final confirmation message and will not receive further messages unless you opt back in.
Message Frequency
Text message frequency varies based on service activity and communication needs but typically will not exceed 100 messages per month, unless additional messages are necessary for coordinating automotive service appointments.
Message and Data Rates
Message and data rates may apply. These charges are determined by your wireless provider. Please check your plan for details.
3. How We Use Your Information
We use your information to:
Schedule, confirm, and update you about automotive service appointments
Send vehicle service reminders and post-service follow-ups
Provide relevant promotions or offers (if opted in)
Maintain internal records and service quality
Comply with applicable laws and industry regulations
4. Sharing Your Information
We do not sell your personal information. We may share it with:
Trusted third-party vendors for communications and appointment management
Government or regulatory authorities when required by law
Service providers under contract with confidentiality agreements
5. Your Choices and Rights
You have the right to:
Opt out of SMS or marketing communications at any time
Request access to or deletion of your personal information
Update your contact details
6. Data Security
We use commercially reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure.
7. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
9. Contact Us
If you have questions about this Privacy Policy or your data, please contact:
3FS Auto Solutions
[3201 Hwy 13 W #101,Burnsville, MN 55337]
Email: [info@3FSauto.com]
Phone: [612-902-8252]
Website: [www.3FSauto.com]
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